Massachusetts Association of Healthcare Quality (MAHQ)

Programs

MAHQ, Inc. invites you to view the following podcasts of our webinars

Jeff Durney, Senior Program Manager, System Safety and Human Factors, at Dana Farber Cancer Institute, presented Part III of the MAHQ Winter Webinar Series 2019: "Approaching Risk Preemptively to Manage the Rapidly Increasing Complexity in Cancer Care" on March 26, 2019. Click here to view.

Patricia Mantell, Director of Quality and Professional Practice for Nursing and Patient Care Operations at Boston Children's Hospital, presented Part II of the MAHQ Winter Webinar Series 2019: " Lean Principles and Application in Healthcare" on February 26, 2019. Click here to view.

Rosanne Swanson, Patient Relations Coordinator at Exeter Hospital, presented Part I of the MAHQ Winter Webinar Series 2019: "Dealing with Difficult Situations" on January 29, 2019. Click here to view.

Cassandra Zieminski, Patient Safety Specialist at Tufts Medical Center, presented the final webinar in the 2018 three-part series: "MAHQ Quality Toolbox: Failure Modes and Effects Analysis" on March 6, 2018. Click here to view.

Lynn Myers, Quality Project Leader at Tufts Medical Center, presented the second webinar in the 2018 three-part series: "MAHQ Quality Toolbox: The Driver Diagram" on February 6, 2018. Click here to view.

Clara Rivera, Project Management Specialist at Tufts Medical Center, presented the first webinar in the 2018 three-part series: "MAHQ Quality Toolbox: The Cause and Effect Diagram" on January 9, 2018. Click here to view.

Brian R. Rosman, B.A,, J.D., of Health Care for All presented "Health Care Update: Keeping Up with Massachusetts Health Care Policy" on October 19, 2017. Click here to view.

Klaus Nether, D.H.Sc., CSSMBB, of the Joint Commission presented "Robust Process Improvement: Falls and Falls with Injury" on February 28, 2017. Click here to view.

Mark R. Chassin, MD, President and CEO of The Joint Commission presented "What is High Reliability and Why Does Healthcare Need it?" on December 9, 2016. Click here to view.

Lachlan Forrow, MD, Director of Ethics and Palliative Care Programs at Beth Israel Deaconess Medical Center presented Challenges in Implementing Quality Metrics to Improve Palliative/End-of-Life Care on April 6, 2016. Click here to view.

Kristin Erekson, MA, CHES and Katie Litterer of Boston Children's Hospital presented Engaging Families in Building a Health Literate Organization on January 13, 2016. Click here to view.

MAHQ celebrated Healthcare Quality Week by inviting John Delmatoff of Creative Health Care to host a webinar on October 19, 2015, titled Quality Improvement and Emotional Intelligence: What's the Connection? Click here to view.

On March 26, 2015, MAHQ hosted Boston Medical Center's Deborah Whalen and James Piepenbrink for Boston Medical Center’s Quality Improvement Initiative: Alarm Management. Click here to view.